Read through our booking FAQs, everything you need to know when booking your Peak District escape with Peak Venues.
It's really easy to book a property with us, all of our properties are available to book online by simply following the 'Book Now' link. Once you have placed your booking online we will be in touch to confirm and process your payment.
Alternatively, if you don't wish to book online you can always email us at hello@peakvenues.co.uk or call 01629 888666 and one of the sales team can take your booking over the phone.
If you are staying in one of our larger properties it is important for health and safety, fire regulations and insurance that we know the exact breakdown of your group. Some properties also may not be suitable for your group's needs or plans, so the information you provide helps us to find you the best place for your group stay.
All of our properties are set up and equipped for the capacity advertised. Please do check with us if you are expecting any extra day guests to visit during your stay as there may be restrictions on parking, inadequate facilities etc at the property.
We welcome all types of groups but some of our properties have restrictions i.e. single sex groups, hens, and stags due to their village or residential location, and issues with noise. We have a large collection of unique venues and we are very happy to advise which properties will be most suited for your plans. We would much prefer you to have a great stay in a venue suited to your needs rather than risk curtailing the enjoyment of your stay if you breach our group/noise policies.
We have a very strict noise policy with a zero-tolerance policy on all late night noise. All outside music and activities are prohibited after 10 pm on most properties so as not to disturb nearby residents. Some properties have further exceptions. You can find further details on our noise policy in our Terms and Conditions.
Yes, we do. At Peak Venues, we know that your four-legged friends are part of the family and so we welcome dogs in many of our properties.
There is an additional £30 charge per dog for the duration of your stay to cover additional cleaning, please read our dog policy for more details.
Yes we do. We understand that not everyone likes to stay in a home where dogs have been for health and personal preference.
The following properties are strictly pet free:
Yes, we do. The Peak District is one of the best places to visit in the UK for a cycling holiday. We have properties that can provide cycle facilities such as secure storage, wash stations and repair stations. We also have lots of properties located near the famous traffic-free cycling routes - the Monsal, Tissington and High Peak Trails.
View our cycle friendly properties here:
We have a number of properties that can host Hen or Stag weekends, however we are not a traditional 'Hen' or 'Stag' destination/venue provider. We cater for hen and stags looking for something alternative to the traditional 'do's. Think relaxing and restorative Hen/Stag weekends in beautiful rural locations, hire private chefs, take long walks or bike in the countryside, and try a wine or beer tasting session at your venue. For the more adventurous Hen/Stag weekend you will be spoilt for choice in the Peak District. There is an abundance of exciting activities to try from abseiling, mountain biking, 'Hunted in the Peaks', rock climbing, archery, horse riding, golfing and heaps more.
Unfortunately, we do not offer one-night stays at any of our properties as we do not operate a hotel service.
All of our properties are advertised for self-catering weekends, mid-week stays (Monday to Friday) and week-long holidays.
At the present time, it is not possible to get married in any of our properties as none are licenced for wedding ceremonies. We do hire our venues out for wedding guest accommodation as we are situated close to many wedding venues.
We do not usually rent out our properties to weddings as we do not have the staff or set up to dedicate any time to help with your planning or actual event. You are also not allowed to exceed the numbers of guests over and above the property capacity and unfortunately, we do not allow marquees or gazebos to be erected on the grounds. We also do not allow live bands, PA systems and discos.
However, we have had successful small and informal low-key weddings where guests marry locally and then hire out the venue as a self-catering option and we leave it all to you! If this can work we do advise a viewing of the property before you book to see that it can suit what you are looking for to make sure you are totally happy with all equipment and facilities.
Alternatively our sister site Knockerdown Holiday Cottages & Events Venue can host exclusive use DIY Weekend Weddings.
We have four properties with wood fired eco hot tubs:
Our sister site Knockerdown Holiday Cottages has a shared indoor heated swimming pool.
We often get asked if guests can hire hot tubs from external companies and unfortunately we are unable to allow them, this is mainly due to site issues such as access, electric supplies, health and safety and insurance.
It is also very important for us not to promote house parties as these can have a negative impact on the local residents and communities. Even though most of our guests are totally respectful of our Terms and Conditions with regards to late-night noise, from our experience when a hot tub has been installed the temptation to use it in the evenings becomes a problem with external noise late at night.
We do not allow live bands, PA systems or discos at our properties as again it is important for us not to promote house parties and be considerate of the local residents and communities.
Yes, we do allow guests to hire outside caterers and private chefs at our properties. We have a great list of highly recommended catering companies and privates chefs that have been to our properties before.
If you want to use a company/chef that is not on our list, please do contact the Peak Venues team at hello@peakvenues.co.uk and we will be able to help.
We can receive multiple enquiries for the same property/dates and we offer a live booking system. To ensure all potential guests have a fair chance of booking, we are not able to offer you a hold on the dates you request, but we do our very best to assist you with prompt communication throughout the booking process.
Once you have booked a stay online, you will receive an automated email from us advising your stay is provisionally booked. Once we have processed your payment (usually by the next working day at the latest) you will then receive a notification that your booking is confirmed and that your payment has been taken.
To confirm a booking and secure a property, a 25% deposit is due. Balance payments are then due:
Properties with 1 to 5 bedrooms - No later than 6 Weeks (42 days) prior to arrival. If the Rental Period is less than 6 Weeks (42 days) from the date of Booking, full payment will be required at the time of Booking.
Properties with 6 bedrooms or more - No later than 12 Weeks (84 days) prior to arrival.
If the Rental Period is less than 12 Weeks (84 days) from the date of Booking, full payment will be required at the time of Booking.
One of the hardest parts of being the lead guest organising a holiday for multiple people is often gaining commitment from the group after the deposit has been paid. On occasions, we find that when the balance is due, you may experience your numbers dropping and therefore the cost per head increases.
As you are booking a property (as defined within your Booking Confirmation including the Property's grounds and outbuildings), and not paying per person, we are unable to renegotiate the price. Please take this into account before committing to a booking.
If your group size does decrease and you wish to move to a smaller venue this will be treated as a cancellation and the cancellation policy applies to the original booking. If wish to cancel the booking, please contact us as soon as possible and we will assist you. We strongly advise that you take out travel insurance that covers you in the event that you wish to cancel.
We cannot provide travel insurance as we are not a financial service provider regulated by the Financial Conduct Authority (FCA).
It's common for people to think that they don't need travel insurance for UK trips. In terms of insuring for medical issues, the NHS will cover any medical needs in the UK, but things can still go wrong with a UK trip. It’s possible that an internal flight or train might be cancelled, your car might break down, or you might need to cancel your trip due to ill health or bereavement. You can easily get travel insurance for trips in the UK that can cover you for all these things to give you peace of mind. You may also find that you are already covered through other insurance policies you may have or via your bank so it's worth checking your existing policies before you purchase any new cover.
We strongly recommend you take out travel insurance for the above reasons. Make sure that the policy you buy covers your whole group and we also strongly recommend that the policy covers you for personal liability claims in the event that accidental damage is caused during your stay.
Yes, all of our properties provide bed linen and beds will be made up ready for your arrival. All properties provide a minimum of 1 bath towel per person and a hand towel in each bathroom. Some properties provide a bath and hand towel for each guest. Tea towels are also provided
All of our properties are strictly non-smoking and non-vaping, (vaping can trigger fire alarms). If this is ignored, you may be charged a fee for fumigating a property - see security deposits above.
WiFi is provided free of charge at all of our properties. Most of our properties have good speed, connection and bandwidth, however, in some of our more rural, remote properties sometimes there may be an intermittent connection and speeds may be variable and unreliable. This sometimes happens because lots of guests all trying to use WiFi for streaming and downloading at the same time. We hope you appreciate that this is beyond our control. We also hope you appreciate that we cannot guarantee WiFi if there are technical issues in the area.
Most of our properties provide hypoallergenic pillows and bedding as standard, however other furnishings such as scatter cushions may have feather fillings. Please make us aware before you book if you have any allergies. We can check with the owners to confirm if feather items are in place and if an alternative can be arranged.
Accessing your secure Guest Login area is really easy. Once your booking is confirmed we will send you a confirmation email where you will find a link to register for access to Guest Login. Simply follow the instructions on the screen to log in. Alternatively head to the Guest Login page on our website for instructions on how to access it.
Please note you must have a confirmed booking with us in order to access this area. If you are having any problems registering or accessing your details please contact hello@peakvenues.co.uk and one of our team will help.