Terms and Conditions

Updated 1st November 2023

Peak Venues is a booking and marketing agent for the properties listed on our website. The properties are managed by the owners or third-party property manager. Bookings made via Peak Venues form a legal agreement directly between the guest and the property owner. The Terms and Conditions below should be read in conjunction with the Key Facts section on each of the property listings which state the individual house conditions and the policies in place, which form part of the overall agreement between you (the Guest) and the property owner. Bookings are made and accepted on the following conditions:


These are the standard Terms and Conditions. Some properties have additional specific terms for their use. Please refer to the individual property Website pages, and to the other policies listed on Our Website (including Our Privacy Policy) for further information.

Bookings are made and accepted on the following conditions:



























When the following words are used in this Terms and Conditions document, this is what they mean:

1.1 Booking: Your request to occupy the Property for the Rental Period as made via the Peak Venues Website, phone or by any other means.

1.2 Booking Confirmation: the written confirmation sent by Us to You confirming the agreement for You to occupy the Property during the Rental Period. 

1.3 Owner/s: the Owner of the Property (or their representative) by whom Peak Venues is appointed as a holiday letting agent.

1.4 Property: the property as defined within the Booking Confirmation (including the Property's grounds and outbuildings).

1.5 Rental Period: the period of time for which the Owner/s shall make available the Property to the Guest as set out in the Booking Confirmation. 

1.6 Security Deposit: the security deposit to be paid by You in accordance with clause 9.0. 

1.7 Terms/Conditions: The Terms and Conditions set out in this document, the Property Specific Terms and any other Terms referred to in these Terms and/or provided to You by Us or the Owner/s.

1.8 Property Specific Terms: specific restrictions applicable to a Property as provided to the Guest by Peak Venues and / or the Owner/s (including those set out on Our Website). 

1.9 You/Your/Guest/s: the Guest and or his/her invitees to the Property. The Lead Guest is the lead person on the Booking Confirmation.

1.10 Peak Venues/We/Us: Peak Venues is the trading name of Derwent Venue Limited, a company registered in England and Wales with company registration number 07285638. Registered Office Address is Unit 1 Park Farm Industrial Units, Longstone Lane, Bakewell, Derbyshire, England, DE45 INH.

1.11 When Peak Venues use the words "writing" or "written" in these Terms this will include email unless We state otherwise.

2.1 Peak Venues do not own the Property. Peak Venues act only as an agent for the Owner/s of the relevant Property. 

2.2 The agreement to rent the Property (which incorporates these Terms) is entered into between You and the Owner/s. Peak Venues role is limited to marketing the Property, providing the Booking service and facilitating communications, where necessary, with the Owner/s. Peak Venues do not provide the property rental service. 

2.3 The Owner/s is solely responsible for providing the Property and the safety of all Guests. Whilst We do carry out inspections of the Properties, We are not the Owners of the property and We are not responsible for maintaining its state or condition.

2.4 Peak Venues accepts no responsibility for personal injury to or death of any Guests or any loss or damage to their person or belongings (except where caused by our negligence). Please also see clause 23.0 (Limitation of liability). Any claims in relation to Your occupation of the Property should be directed to the Owner/s. 

2.5 Peak Venues accepts no liability for any defect in or the unavailability of the Property for any reason. Please see clause 5 for further information in respect of any cancellation by Us or the Owner/s.

2.6 Where Your Booking is made using a third party provider or booking agent (“Third Party Provider”) the terms and conditions notified to You by that Third Party Provider will apply to Your Booking, instead of these Terms and Conditions. 


3.1 A Booking is not accepted until We have issued a Booking Confirmation. An agreement to rent the Property is created between You and the Owner/s when We send the Booking Confirmation on behalf of the Owner/s.

3.2 The price of the Booking will be set out in the Booking Confirmation (You will be informed of the price at the time You place Your Booking).

3.3 Payment can be made by debit or credit card.

3.4 At Peak Venues discretion, We may also accept bank transfers and / or cheque payments. Bank transfers must be received as cleared funds by the date specified by Peak Venues. All bank charges with relation to cheques or bank transfers are borne by the Guest.

3.5 Where VAT is chargeable, it is included in the price set out in the Booking Confirmation.

3.6 To confirm a Booking, a non-refundable deposit 25% of the Booking cost is required ("Booking Deposit"). Once Your Booking Deposit has been paid You will receive the Booking Confirmation and the rental agreement with the Owner/s will be concluded. If the Rental Period is less than 12 Weeks (84 days) from the date of Booking, full payment will be required at the time of Booking. The full balance must be paid 12 Weeks (84 days) prior to arrival. Full details will be provided by Peak Venues of how to pay.

3.7 We shall assign a reference number to the Booking. Please quote the reference number in all subsequent correspondence with Peak Venues.

3.8 Should the balance not be paid by You pursuant to clause 3.6 above, Peak Venues reserves the right to terminate the rental agreement by notice in writing and without further liability to You. Any deposit paid by You will not be refunded.

3.9 Please note a Security Deposit is charged (at the balance due stage) on all Bookings (such deposit will be between £100 and £700 depending on the Property booked) which will be returned after Your stay subject to clause 9.0 (Security Deposit).

3.10 When making a booking you will be required to pay a non-refundable Booking Fee to us which will be clearly identified as part of the overall price you pay. The Booking Fee is payable for the service we provide that allows you to book a Property.


4.1 By submitting a Booking, You confirm that You have fully read, understood and agreed to the Terms and Conditions.

4.2 You must be at least 21 years old when You make Your Booking. By making a Booking You confirm that You are at least 21 years old.

4.3 The number of persons occupying the Property must not exceed the maximum number stipulated in the Property Specific Terms. We reserve the right to refuse entry to all Guests (or to require Guests to vacate the Property) if this condition is not adhered to.

4.4 Requests for additional Guests must be agreed and paid for with Peak Venues prior to Your arrival.

4.5 All Guests agree to arrive and leave the Property at the dates and times set out in the Booking Confirmation (unless any other arrangements are agreed with Us in advance). The Property will not be available at any times outside of the times reserved by You. We reserve the right to make a reasonable additional charge through deduction of Your Security Deposit in the event that You have not left the Property at the agreed departure time.

4.6 The Property is detailed in the Booking Confirmation and cannot be changed for any other Property.

4.7 This Booking agreement is made on the basis that the Property is to be occupied by the Guests as a holiday letting within the meaning of the Housing Act 1988 Schedule 1 Paragraph 9. The Guests acknowledge that the licence granted by the rental agreement entered into with the Owner/s is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.

4.8 The Lead Guest will assume responsibility for all Guests' compliance with the Terms and Conditions.

4.9 Your right to occupy the Property may be forfeited and You may be required to vacate the Property without compensation if:

4.9.1 More people or pets than declared at the time of Booking attempt to occupy the property;

4.9.2 Overnight Guests are entertained without the written consent of Us or the Owner/s;

4.9.3 Any activity is undertaken which is illegal, or which causes may cause unreasonable noise, nuisance, damage or disturbance;

4.9.4 There is any smoking inside the Property.

4.10 You shall keep the Property and all furniture, fixtures, fittings and effects in or on the Property in the same state of repair as at the commencement of the Rental Period and shall leave the Property in the same state of cleanliness and general order in which it was found.

4.11 Peak Venues only arranges Your stay at the Property for domestic and private use. You agree not to use the Property for any commercial, business or subletting purposes.

4.12 Many of the properties are in rural areas surrounded by open fields. Please therefore expect wildlife, which may make their way into a property unbeknownst to the Owner/s. Peak Venues cannot be held liable for disturbances, changes to the Property or other problems caused by wildlife.

4.13 Owner/s reserve the right to take no action if they do not consider the presence of the wildlife to be a serious threat to health.

4.14 You confirm that the information You have provided to Peak Venues is true, accurate, current and complete information in all respects. Should any information provided change You should notify Peak Venues immediately. Neither Peak Venues nor the Owner/s shall be liable if any incorrect information provided by You results in Us or Owner/s being unable to perform (or entitled to terminate) the rental agreement.

4.15 It is the responsibility of the Guests to ensure that any third-party suppliers booked to provide services during a stay have adequate liability, insurance, and health & safety measures in place.

4.16 Any advertised third-party suppliers on the Peak Venues website are listed from recommendations only and have not been vetted.


5.1 We reserve the right to cancel the Booking if full payment has not been received by 12 Weeks (84 days) prior to Your arrival or by such other date as We may specify in writing.

5.2 In the event of a cancellation by You, You must notify Us as soon as possible in writing.

5.3 Peak Venues will apply the scale shown in the table below to determine the amount of the charge, which shall be a percentage of the total cost of the holiday.

Notice of cancellation

The percentage total booking value payable by the Guest

More than 12 Weeks (84 days)

No additional charge – the balance for the Booking will not be due, however the 25% Booking Deposit will not be refunded

More than 8 Weeks but less than 12 Weeks (56-83 days)

50% of the total Booking cost will be charged, and the 50% remainder will be refunded to You

More than 4 Weeks but less than 8 Weeks (28-55 days)

75% of the total Booking cost will be charged, and the 25% remainder will be refunded to You

More than 2 days but less than 4 Weeks (2-27 days)

90% of the total Booking cost will be charged, and the 10% remainder will be refunded to You

Less than 2 days to 0 days

100% of the Booking Fee will be charged

5.4 On receipt of the cancellation, the above chart states the amount the Guest remains liable for at that point in time. Peak Venues will make every attempt to relet the dates to obtain a replacement booking. If the dates are re-let You will receive a refund equal to the re-let rental rate, which may be less if the rates are reduced in line with market forces or if the relet period is shorter than the original booking period. An Administration Fee of £100 will be charged to the Guest and will be deducted from the refund sum due if a relet is successful. Please allow up to 7 working days for a refund to be issued by Peak Venue’s. Card payments may take longer to credit Your account which is outside of the Peak Venue’s control.

For example:

  • A fully paid £1000 booking, cancelled, and then relet at less than the 12 Weeks (84 days) but more than 8 Weeks (56 days) stage for £1000, means that the original Guest will be refunded £900 (£1000 minus the admin charge of £100 = £900)

  • A fully paid £1000 booking, cancelled, and not relet at less than the 12 Weeks (84 days) but more than 8 Weeks (56 days) stage, means that the original Guest will be refunded £500 (£1000 minus the 50% of the total booking cost = £500

5.6 We strongly recommend that You take out comprehensive cancellation insurance that covers UK self-catering holidays (see clause 7.0)


6.1 In the event of the Property becoming unavailable due to a problem with the Property or its facilities or for any other reason outside the Owners control, We have the right to cancel Your Booking by notice in writing to You and all sums paid by You will be refunded. We will endeavour only to cancel Your Booking if it is unavailable for reasons beyond Our control such as a result of a decision by the Owner/s, fire, flooding or structural problems. We will attempt to offer You an alternative Property, however if this is not possible, or unacceptable to You, then We would refund all monies paid by You. Our liability will not extend beyond this refund.


7.1 It is the responsibility of the Guest and Your intended party to acquire suitable travel insurance to cover Your booking and individual circumstances beyond the Your control such as, but not limited to, adverse Weather, jury duty, incarceration, change in personal or work circumstances, military service, illness (including Covid-19, self-isolating & shielding) family emergencies and travel delays. If You choose not to take out UK travel insurance, then You accept responsibility for any loss that You and Your intended party may incur due to Your cancellation


 8.1 Peak Venues may revise these Terms and Conditions at any time.

8.2 If Peak Venues revise these Terms or the Terms of the Booking so as to materially affect the Booking, We will give You reasonable written notice of any changes and You can choose to cancel the rental agreement. In the event of such cancellation, We will refund any sums paid.


9.1 A refundable Security Deposit will be required to be paid by You in respect of damage to the Property, damage or loss of contents, damage or loss to keys excessive or incorrect use of facilities, or other breach by You of these Terms.

9.2 The amount of the Security Deposit is variable dependent upon the size of the group and or Property. Peak Venues will inform You of the amount of the Security Deposit to be paid in the Booking Confirmation.

9.3 The Owner/s and/or Peak Venues is entitled to deduct from the Security Deposit in the following circumstances:

  • 9.3.1 Should You or any member of the party damage the Property, or any equipment or fittings at the Property, or leave it in a condition where additional cleaning is required (being any cleaning over and above that which We consider (at Our discretion) to be necessary in the usual course);
  • 9.3.2 Should You or any member of Your party be in breach of any of the Terms and Conditions;
  • 9.3.3 Should the Owner/s be required to remedy any damage caused to the Property during the Rental Period;
  • 9.3.4 To fully charge for additional Guests which have not been approved by either Peak Venues or the Owner/s;
  • 9.3.5 Should unauthorised pets be brought to the Property (whether or not they cause damage or untidiness).

9.4 The Guest must report any damage immediately to the Owner/s.

9.5 If no deductions are required, the Security Deposit shall be returned within 7 business days after Your stay. We will contact You shortly after Your stay regarding the return of the deposit by email.

9.6 Should a claim be made by the Owner/s against the Security Deposit, details of such a claim will be provided to You within 7 days of the end of Your Rental Period (or after such longer period as may be required for the deductions to be calculated).

9.7 Should the Security Deposit provide insufficient remedy, the Owner/s shall have the right to recover any sum from You to make up any shortfall

9.8 In the event that You or any member of Your party causes severe damage to the Property which results in the Owner/s having to cancel subsequent bookings and / or pay compensation to any person due to the Property being left in an uninhabitable state by You, or which reduces the services offered to subsequent Guests, You shall indemnify the Owner/s in full for any loss incurred by them which the Security Deposit does not cover.

10.1 Ensuring the privacy and security of Your personal information is very important to Peak Venues. For further information about how We will collect and use Your personal information, please see Our Privacy Policy 

11.1 We have compiled the information on Our Website www.peakvenues.co.uk and any authorised third-party Websites or advertisements as accurately as possible, however no warranties or representations (express or implied) are given in relation to the content on Our Website.

11.2 We make reasonable effort to ensure that the Property details supplied to Us by the Owner/s are accurately reproduced. Mistakes may occur from time to time and confirmation should be requested prior to Booking.

11.3 The Guests accept that minor differences between text/photograph/illustrations on the Website and the actual Property may arise. We cannot accept responsibility should the Property not conform to the Guests standards or any images on Our Website.

11.4 If a facility is particularly important to You, please check with Us prior to Your Booking.

11.5 Occasionally, unforeseen problems mean that some facilities or services (such as Wi-Fi) become unavailable, and if this is the case, We will tell You as soon as reasonably practical after We have been made aware of the situation. Please see clause 17 for further information on Wi-Fi access.

11.6 Peak Venues cannot accept responsibility for any changes or closures to local area amenities or attractions mentioned on the Website or advertised elsewhere.

12.1 The Property will be available to You after the time stated on Your Booking summary on the start date of the Rental Period and You must leave by the time stated on your Booking summary on the last day of the Rental Period, unless otherwise specified in the Property Specific Terms.

12.2 Where there is a variation to check in and check out times written notification to You will be provided by Peak Venues through the Booking Confirmation.

12.3 The period before and after Your stay is probably booked by other Guests, so please respect the stated check in and departure times so that We have enough time to prepare for the next group of Guests (the result of Your late departure could incur charges against Your Security Deposit as a result of housekeeping staff being prevented from accessing the property at the agreed departure time).


13.1 All of Our properties are non-smoking properties. Smoking is not allowed anywhere within the Properties.

13.2 Peak Venues and the Owner/s reserve the right to make a charge to the Security Deposit where Guests have contravened an Owner/s request for their property to be smoke free.

13.3 Should the Security Deposit be insufficient to remedy such breach, the Owner/s of the Property shall have the right to recover any sum from You so as to make up any shortfall.


14.1 We have a strict zero-tolerance policy on late-night noise. All outside music and activities which can be heard by neighbouring properties or which take place outdoors are prohibited so as not to disturb nearby residents. The late-night noise restriction times are clearly listed on the property listing on the Website and within the My Stay Planner (Guest has access once a booking is placed).

14.2 The following restrictions apply to all properties:

  • 14.2.1 It is not permitted to take radios, CD players or other sources of music outside;
  • 14.2.2 You will not turn up the music within the Property to provide music outside;
  • 14.2.3 Any music playing inside the Property, must not be heard outside;
  • 14.2.4 use of fireworks are not permitted under any circumstance;
  • 14.2.5 We do not allow hiring of hot tubs, live bands, other live acts, PA systems, discos, marquees or gazebos at any Peak Venues Property.

14.3 You and every member of Your party undertakes to:

  • 14.3.1 Be considerate to the neighbours of the Property at all times and more specifically during the early hours of the morning and late evening;
  • 14.3.2 To ensure that any deliveries or taxis are provided with clear instructions to the Property so as not to inconvenience neighbouring properties.

14.4 Should You be in breach of any of the conditions set out in this clause 14 and/or should We or the Owner/s receive a complaint by a third party, Peak Venues and/or Owner/s will provide You with a verbal warning and an opportunity to remedy the breach in the first instance.

14.5 If You commit a serious breach of the conditions set out in this clause 14, or if a warning has been given set out in 14.5 above which is not complied with, Peak Venues and/or Owners shall have the right to ask You to leave the Property immediately thus terminating the rental agreement and in such a case neither the Owner/s nor Peak Venues shall be liable to You for any reimbursement of any money paid, including the Security Deposit.


15.1 For the avoidance of doubt, this policy applies to all pets (and not just dogs). PLEASE NOTE  All other pets must be discussed and approved by our sales team prior to booking. 

15.2 Responsible pet Owners are Welcome to bring dogs to specific 'Dog Friendly'/ properties. When Booking it is essential that You check (i) whether Your pet is permitted at the Property; and (ii) the maximum number of pets You are authorised to bring.

15.3 We charge £30 per dog to stay at Our 'Dog Friendly' properties. However, if there is extra cleaning above and beyond what We consider to be the normal clean (for example if We find they have been in the bedrooms/upstairs) We have the right to deduct any charges for excessive cleaning from the Security Deposit as stated in clause 9.0.

15.4 Guests wishing to take pets to a Property must abide by the following rules (failure to do so may result in You being asked to leave without compensation):

15.4.1 Dogs must be under strict control at all times whilst in the property.

15.4.2 Dogs must be (i) Well behaved and house trained, and (ii) kept strictly out of bedrooms and away from soft furnishings and beds.

15.4.3 Any fouling must be cleared up by You without delay.

15.4.4 The dog Owner must bring the dog's bed or basket for sleeping in.

15.4.5 Dogs MUST NOT be left alone in the Property or elsewhere at any time.

15.4.6 Dogs MUST NOT lie on beds and the Property must be free from dog hair upon departure.

15.4.7 Dog Owners must ensure that their pets are free from parasites and fleas before they occupy the Property.

15.5 Should You have any dog or pet allergies, We may state that no pets are allowed in a particular Property. This, however, does not necessarily mean that no dogs or pets have occupied the Property.

15.6 Should any of the conditions stated in clause 15.4 above be breached by You, Peak Venues and or the Owner/s have the right to deduct any sum from the Security Deposit so as to deal with such a breach.

15.7 Should the Security Deposit be insufficient to remedy such breach, the Owner/s of the Property shall have the right to recover any sum from You so as to make up any shortfall.


16.1 Individual house Health and Safety is the Owner/s responsibility. It is imperative that you read and adhere to the safety information provided within the property. As the agent, we have a duty of care to ensure that the property is reasonably safe for guests to use and expect that all our guests also take responsibility for their own safety whilst staying at a property

16.2 For Your information Health and Safety documents are available upon request from the Owner/s.


17.1 We have no responsibility for, or control over, the internet service at any Property, nor the information You transmit or receive via the Internet service.

17.2 We do not guarantee:

17.2.1 the availability or functionality of the service or that it is free from defects or viruses.

17.2.2 the speed at which information may be transmitted or received via the service.

17.2.3 that the service will be compatible with Your equipment or any software which You use.

17.3 You must not use the service to access internet services, or send or receive emails, which: 

17.3.1 are defamatory, threatening, intimidatory or which could be classed as harassment; contain obscene, profane or abusive language or material.

17.3.2 contain pornographic material (that is text, pictures, films, video clips of a sexually explicit or arousing nature);

17.3.3 contain offensive or derogatory images regarding sex, race, religion, colour, origin, age, physical or mental disability, medical condition, or sexual orientation. 

17.3.4 contain material which infringe third party's rights (including intellectual property rights);

17.4 You must not download, alter, e-mail or otherwise use any content in breach of any third-party intellectual property rights.

17.5 We may suspend access to the internet service if We reasonably believe that You are in breach of any provisions of this clause.

17.6 You must not use the service to engage in any activity which constitutes or is capable of constituting a criminal offence, either in the United Kingdom or in any state throughout the world.

17.7 You agree and acknowledge that We may be required to provide assistance and information regarding Your use of the internet at the Property to law enforcement, governmental agencies and other authorities.


18.1 Some properties have extra amenities such as hot tubs and games rooms.

18.2 All amenities should be used with great care and in accordance with the Property information pack, and all rules, user manuals and signage.

18.3 You and every member of Your party are responsible for the safety of any child using such amenities.


19.1 The Owner/s is entitled to enter the Property, without providing You with prior notice in the following circumstances:

19.1.1 In an emergency, to include where repairs are required to be carried out due to a report made by You or damage caused by You (or where the Owner/s has reasonable grounds to believe that such damage has been or may be caused);

19.1.2 Should You be in breach of any of these Terms or Peak Venues, the Owner/s or the Owner/s Representative has reasonable grounds to believe that You are in breach of these Terms;

19.1.3 Peak Venues or the Owner/s have received reports from a third party advising Us or the Owner/s of conduct which is in breach of these Terms.

19.2 The Owner/s or the Owner/s Representative is allowed to enter the Property to inspect it. In this circumstance, reasonable notice will be given first.

19.3 Should access be required, You agree not to obstruct the re-entry of the Owner/s and/or the Owner/s Representative (to include workmen/women) to the Property.


20.1 Please contact the Owner/s or Owner/s Representative as soon as possible if You think You have left any personal items in a property after Your departure.

20.2 Should You wish Your items to be returned, The Owner/s will happily do so but a postage fee of £10 must be paid and cleared in advance by You. For larger personal property items there may be an additional charge.

20.3 The Owner/s or Owner/s Representative will aim to return lost property within 14 business days of payment being received.

20.4 In the event of Owner/s Peak Venues finding any personal property, We will hold lost property for 1 month before disposing of the item.


21.1 Peak Venues will not be liable or responsible for any failure to perform, or delay performance of, any of Our obligations under these Terms that is caused by an Event Outside of Our Control.

21.2 An Event Outside of Our Control means any act or event beyond Our reasonable control, including without limitation, actions or omissions of the Owner/s (including, but not limited to, cancellation or failure to provide access to the Property) strikes, lockouts or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war, (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks, power networks or water supplies, local building works or roadworks, transport interruptions, delays or cancellations.

21.3. Please refer to clause 7.0 (Travel Insurance).


22.1 Should You wish to make a complaint during the Rental Period, You should notify the Owner/s or of any such complaint promptly, so that every attempt can be made by the Owner/s and / or Peak Venues to resolve the issue as soon as possible. If You cannot contact the Owner/s then please contact Peak Venues email at hello@peakvenues.co.uk.

22.2 Should You be dissatisfied with the Owner/s response, Peak Venues may (but is not obliged to) liaise with the Owner/s in an attempt to resolve the complaint.

22.3 All complaints must be made whilst You are still at the Property so that an on-the-spot investigation can be made if necessary and remedial action taken if required. In no circumstances will compensation be considered for complaints raised after the holiday has ended, when the Guests have denied the Owner/s representative or Peak Venues the opportunity of investigating the complaint during the Rental Period and endeavouring to remedy matters during the Rental Period.


23.1 Neither Peak Venues nor the Owner/s excludes or limits their liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence or the negligence of employees or agents; for fraud or fraudulent misrepresentation.

23.2 If We fail to comply with Our obligations under these Terms, We may be liable to You for loss or damage You suffer that is a foreseeable. We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time of the Booking Confirmation, both We and You knew it might happen, for example, if You discussed it with Us during the booking process.

23.3 Our obligations under these Terms do not extend to providing the Property rental services – this is strictly the responsibility of the Owner/s. Our services to You comprise only of (i) advertising and Booking arrangement services; (ii) payment collection services; and (iii) assisting with communications with the Owner/s. The Owner/s retains control of the Property and is responsible for ensuring that it is in a good and safe condition.  

23.4 To the fullest extent permissible by law Peak Venues excludes any and all promises, warranties, conditions, or representations relating to the service provided by Us that are not set out in these Terms. In particular Peak Venues does not make any promises representations or warranties with respect to.

  • 23.4.1 The availability of the Peak Venues Website;
  • 23.4.2 Errors contained in any information (whether supplied by the Owner/s or their representatives or not) which may appear on the Peak Venues Website or other materials;
  • 23.4.3 The quality, safety, or suitability of the Property.

23.5 Peak Venues shall not be liable to You for any loss You incur in the event that the Owner/s overbooks the Property or cancels Your Booking or for any other act or omission of the Owner/s.

23.6 You acknowledge that in Booking the Property, all personal belongings and vehicles including the contents of those vehicles, belonging to You and or any member of Your party, is left at the Property entirely at Your and their own risk. Peak Venues shall accept no responsibility for any loss, or damage to You or Your Guests personal property during the Rental Period.


24.1 If any provision or part provision of these Terms and Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part provision shall be deemed deleted. Any modification to or deletion of a provision or part provision under this clause shall not affect the validity and enforceability of the rest of these Terms and Conditions.

24.2 If one party gives notice to the other of the possibility that any provision or part provision of these Terms and Conditions are invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal valid and enforceable, and to the greatest extent possible, achieves the intended commercial result of the original provision.


25.1 Save as set out in clause 7.2, no variation of these Terms and Conditions shall be effective unless it is in writing and signed by (i) Peak Venues (and / or the Property Owner/s (or their authorised representative)), and (ii) the Guest.

25.2 We may transfer Our rights and obligations under these Terms to another organisation. We will always tell You in writing if this happens and We will ensure that the transfer will not affect Your rights under these Terms. You may only transfer Your rights or Your obligations under these Terms to another person if We agree to this in writing. 

25.3 No other person other than the Lead Guest, the Owner/s and Peak Venues shall have any rights to enforce any of these Terms.

25.4 If We do not insist immediately that You do anything You are required to do under these Terms, or if We delay in taking steps against You in respect of Your breaking these Terms and Conditions, that will not mean that You do not have to do those things and it will not prevent Us taking steps against You at a later date.

25.5 These Terms and governed by English Law. You agree to submit to the exclusive jurisdiction of the English Courts. However, if You are a resident of Northern Ireland, You may also bring proceedings in Northern Ireland and if You are a resident in Scotland You may also bring proceedings in Scotland.

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